Shipping

Shipping Information

At Comfortbuddy™, we believe comfort should be easy from the moment you order to the moment your product arrives. That’s why we offer international shipping, so you can enjoy everyday neck comfort wherever you are in the world.

Worldwide Delivery
We ship globally. Whether you’re in Paris, New York, or Tokyo, your Comfortbuddy™ order will be carefully packaged and delivered to your door with care and precision.

Estimated Delivery Time
Our standard delivery window is approximately 3 to 5 business days.
Please note that actual delivery times may vary slightly based on your location, customs processing, and seasonal demand. We always strive to deliver your order as promptly as possible.

Shipping Costs
Shipping fees are calculated at checkout, based on your destination and order size.
From time to time, we offer complimentary shipping promotions—be sure to subscribe to our newsletter for exclusive access.

Order Tracking
As soon as your order ships, you’ll receive a tracking link by email. You’ll be able to follow your package’s journey every step of the way.

Customs & Import Duties
For international orders, customs policies differ by country. Any applicable import duties, taxes, or customs fees are the responsibility of the recipient. We recommend checking with your local customs authority for details prior to placing your order.

Delayed or Lost Shipments
If your package hasn’t arrived within the expected timeframe:
– Please review your tracking link for updates.
– If the tracking status hasn’t changed or appears delayed, contact us at help@comfortbuddy.store. We’ll be happy to assist you.

Need Assistance?
For any questions related to shipping or delivery, our team is here to help.
Please reach out to us at help@comfortbuddy.store, we’re always glad to assist with care and clarity.